First Capital Connect have written to Chris White to confirm that they will be paying higher rates of compensation in relation to last week’s severe delays:
Email from Chris White:
Are you going to provide appropriate levels of compensation to those who were effectively imprisoned by you?
Chris White
Response to Chris White
Dear Mr White,
I can confirm that compensation will be paid beyond that normally given through Delay Repay.
Best wishes,
Paul Oxley
Media and Stakeholder Manager