First Capital Connect confirms it will pay enhanced compensation to delayed passengers

First Capital Connect have written to Chris White to confirm that they will be paying higher rates of compensation in relation to last week’s severe delays:

Email from Chris White:

Are you going to provide appropriate levels of compensation to those who were effectively imprisoned by you?

Chris White

Response to Chris White

Dear Mr White,

I can confirm that compensation will be paid beyond that normally given through Delay Repay.

Best wishes,

Paul Oxley
Media and Stakeholder Manager

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