St Albans City and District Council’s Overview and Scrutiny (Public Services) Committee is to put commuters’ concerns about the performance of the Thameslink service to the managing director of the rail operating company, First Capital Connect (FCC), at its next meeting on 30 June.
Neal Lawson, FCC’s managing director, has agreed to address a number of issues that have been raised by commuters following delays to the service between November 2009 and January 2010, including a lack of communication with passengers and capacity and technical problems.