I have had renewed noise about excessively noisy announcements from the station. FCC have got back to me and say:

– the problem is now cured
– the local staff now have access to the box (this was previously a problem for some reason – only staff up the line could deal with it)
– there is anyway a new system on its way which will be sensitive to ambient noise.

Let me know what you think: do you believe things have improved?