“Today’s ‘Which? ‘ survey putting First Capital Connect bottom of the UK league for rail passenger satisfaction is no surprise after months of wholly inadequate performance,” said Sandy Walkington, Liberal Democrat candidate for St Albans.

“Yet mile for mile the London-St Albans commute is about the most expensive in the country.  Top for price, bottom for performance – it’s a double whammy for St Albans commuters.

“It is urgent that First Capital Connect start delivering a reliable service with adequate seating.  In the meantime, my campaign for a long overdue thorough overhaul of the compensation scheme for season ticket holders will continue.”